Our Solutions
Patient Experience Lab (PEL)
From uncovering unmet needs to co-design and co-creation, PELs empower you to integrate patient voice throughout your product lifecycle and achieve better outcomes for everyone.
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Patient-Led Market Research
Designed, conducted, and moderated by trained Patient Experts around your unique needs. Includes qualitative, quantitative research, digital ethnographies and patient landscaping.
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Patient Testing Panels
Developing an app, website, disease awareness campaign or other concept for patients? Our hands on patient testing panels can supercharge your project and differentiate your solution from competitors.
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Patient Expert Connect (PEC)
1:1 work with Patient Experts. Book speakers, license or create original content, plan your communications and outreach strategy by including the patient voice.
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Why Merakoi
About Us
Case Studies
We’re a tight-knit virtual global team of dedicated, talented people with a clear mission: to co-create healthcare solutions that help people better navigate life with a disease.
About Us
Patient-Led Market Research
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Patient Experience Panels
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Voices
Podcast

Voices · Topic

AI

Everything we have published on AI: 6 stories and episodes.

← All of Voices

A large group seated in a session, every person turned toward the one participant who has raised a hand to speak.

Latest · Article · 4 min read

What happens when the insight is wrong?

One patient out of eighteen asked how shift workers would book their trial appointments, and it changed the scheduling design. The part worth noticing is what you can do next when a real person said it. Gap 5 of five.Read the story →

A group of people talking together inside an enclosed space while one person outside reaches toward them without making contact.

Article · 4 min read

The patients AI never read about

Stigma keeps some patients silent online. Age keeps others offline entirely. Either way, AI has never heard from them, and they may…

A home blood pressure cuff and monitor, a coffee, and a phone showing an empty chat bubble on a kitchen table; the chair is empty

Article · 6 min read

Ten years of blood pressure, and a chatbot that never knew my GP retired

My dad's question, a paper diary, a GP who retired mid-monitoring, and a chatbot that got very good at my data while…

depiction of balanced scales one side filled with legal symbols gavel law book the other with healthcare icons pill bottle

Article · 5 min read

Flat Journey Maps, Hidden Risks: Why Patient Feelings Must Shape Design

Elizabeth’s fear stayed off the chart, yet it turned a routine scan into paralysis — proof that emotions unseen in EHRs can…

patient questionnaires

Article · 4 min read

Going Beyond the Questionnaire

Surveys used to be enough—until they weren’t. Beyond the questionnaire lies a depth of real-world patient expertise we can’t afford to ignore.…

a doctor and a patient having a conversation overlaid with digital lines of AI code and chatbot interfaces illustrating the

Article · 4 min read

AI, Healthcare, and the Everyday Revolution

AI is transforming how we work—and how we manage health. From automating tedious tasks to revolutionizing patient research, AI removes barriers. Patients…