You are merakoi

Over 95% of the world’s population has health problems.1 
One in three adults worldwide live with multiple chronic conditions.2

merakoi means co-creating a better future, for us all.
1. ScienceDaily, 2015
2. WEForum, 2017
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Truly patient-led healthcare that's better for everyone

Patients are the reason healthcare companies exist. So why are patients the people least involved in creating solutions to improve their own lives?
The internet brought revolution. Patients were empowered to share their stories globally, to build communities to support one another, and to solve their unmet needs.
Yet, there’s still a vast gap between these real-life patient experiences and our healthcare systems.
Healthcare companies struggle to integrate the voices that matter. Patients want healthcare that better meets their needs, but they’re often excluded from developing the solutions that would help them.
That’s what merakoi is changing.

We're on a mission

Add up our résumés and you get 150 + years of pharma, digital-health and patient-advocacy mileage—long enough to remember when being “patient-centric” meant putting bigger-print on consent forms. Today we’re busy teaching ChatGPT to brainstorm as brilliantly as our Patient Experts, all while trading updates across time zones in Slack and turning lived experience into strategy that actually lands. We love working together, and we’ll bring that same patient powered energy to every project with you.
Kevin Michels-Kim
CEO and Co-Founder
Our strategy compass steering patient insight into market-moving launches. He plots the course with patients in mind.
Dani Benson
Client Solutions Manager
Our ethics compass aligning business goals with patient-first purpose every step of the way. She brings market research savvy to your projects.
Debbie Denison
Practice Lead, Patient Strategy
Our experience architect translating behaviours into experiences patients and their clinicians actually love. She makes your product click with all stakeholders.
Sahara Fleetwood-Beresford
Patient Network Coordinator
Our community leader plugging lived experiences into every project through our global patient network. She also runs our media and social channels.
Sandra Gier
Practice Lead, Patient Insights
Our insight decoder pulling crystal-clear strategy from complex patient stories. She finds the “aha" in patient experiences.
Jolanda Groenhuijzen, MD
Partnering Lead & Member Board of Directors
Our clinical spark igniting patient-led innovation with twenty-five years of pharma know-how. She sparks breakthroughs in patient outcomes. And she is on our board of directors.
Rebekka Mattyasovszky
Engagement Manager
Our logistics maestro synchronising timelines, budgets and stakeholders with surgical precision. She keeps the plates spinning and your milestones on track.
Lucy Bowden
Engagement Manager
Our delivery dynamo running projects the agile way...on time, on budget, on point. She get it done. 
Christoph Rumpf
Finance & Accounting
Our numbers navigator safeguarding Merakoi’s mission with rock-solid finance and accounting. He pays the bills.
Helena Binder
Patient Engagement Strategist
Our relationship amplifier turning raw insights into lasting partnerships and big-picture impact. She keeps it human.

Our patient experts

Our patient experts combine lived disease experience with specialist knowledge and skills that are applicable to designing and launching innovative healthcare solutions.

Our curated, highly-engaged network has hundreds of patient experts covering many countries and 60 diseases and conditions – and is growing constantly (our network doubled year-on-year for the past three years.)
100% of our patient experts are living with a chronic disease, either as a patient or a caregiver.

Learn more about becoming a patient expert.
Talk to us about collaborating with patient experts on your project.

The values we live by

Practice kindness
Empathy and compassion are at the heart of merakoi. We act with calmness, integrity, and patience – especially at times of pressure. Flexibility is central too. We co-create working arrangements that work for everyone, accommodating our patient experts’ unique needs, pressures, and priorities.
Embrace curiousity
Confidently source, engage, manage, and pay your hybrid workforce using our customizable platform that scales with your needs. Give your teams the freedom to work with talent while maintaining company policies with flexible approval workflows.
Create together
Truly creating together is what sets merakoi apart. We work without hierarchy. Our team, healthcare companies, and our patient experts collaborate with radical trust, transparency, and equality to develop, design, and build healthcare solutions that have a profound impact for patients worldwide.We believe in the power of many diverse voices, given the space, respect and trust to thrive.
Innovate courageously
It takes courage to be bold. It takes courage to be truly visionary and truly creative It takes courage to embrace a business model that
goes against the grain of what?s been done before.We’re not afraid to experiment and fail – we’re urged on by our vision for a radically more effective, more sustainable healthcare ecosystem founded on collective experience.

Book a consultation to talk to us about collaborating with patient experts on your project.

Get in touch
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