New white paper: Lived Experience Can’t Be Prompted. Why patient expertise gets more valuable as AI improves.Read the argument

From the lab

We build the tools we work with.

Behind every project there is software we wrote ourselves: for reading the evidence, handling interviews, bringing patient experts on board and sharing results. Here is this year of that work, and some of what came out of it.

Two people stacking app windows like building blocks

1,561

changes to our own tools since January 2026, on 160 working days

Each square is one day. The darker it is, the more we changed that day.

Updated monthly · last update 1 September 2026

What comes out of it

Five tools our clients and patient experts use

For pharma teams

RiskReveal

Benefit-risk insight gathered from public sources and the scientific literature, ranked by what patients raise most.

Every finding links back to its source, so your team can check it.

For every interview project

Transcriber

Interviews transcribed in English, German, French and Spanish. Any mention of a product or a side effect is flagged for a person to review.

Recordings are processed on our own machines.

For patient experts

KoiSpace

Where patients and caregivers join Merakoi: they build a profile, sign their agreement and choose the projects that fit them.

One place for patient experts, from first sign-up to every project after.

For our project teams

Onboarding portal

Everyone joining a project sets themselves up in one place: agreements, privacy training and the tools they need.

New team members are ready before the first client call.

For readers of our white paper

White paper pass

Selected readers get a personal page that points them to the parts of the paper closest to their own work.

Written for one reader at a time, not for a mailing list.

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