Bringing millions of patient voices to the table with real life analytics
Grace - merakoi patient expert
Providing insights from thousands of online stories including my own personal story with MS through merakoi’s insights tool was empowering
A proven, patient-led and data-driven approach
We recruit, qualify and manage professional patient experts to ensure they can work with our real life analytics tool so they can speak not only about their own experience, but about the patient experience as a whole.
Through machine learning technology, our tool captures and processes real life patient discussions in social media. It then transforms the unstructured patient conversations into structured, disease specific data.
Our highly skilled patient experts:
Ensure this data
is correctly transformed and interpreted
Use a data visualization tool
to effectively present big data samples
Categorize this data
across each step of the patient journey, from diagnosis to treatment to lifestyle to emotion and beyond
Work with this data
to deliver a disease lexicon that translates patient-specific language into language used in the healthcare industry
and provide answers
to specific patient-related questions from healthcare companies.